F.A.Q
- What forms of payment do you accept?
-
We gladly accept Visa, MasterCard, American Express, Discover, or regular account payments all through PayPal.
- How secure is this store?
This store uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).
- Do I need a PayPal account to purchase from this store?
No, you are not required to have a PayPal account to purchase from this store. Although if you already have a PayPal account you may use it.
- Do you ship to my country?
Yes, We ship internationally. Please submit your inquiry through the contact us page for further instructions.
- When can I expect my order to ship?
All orders will go out within 3 business days (business days do not include weekends or holidays). If you wish to expedite your order contact us for further instructions.
- What is your pricing on shipping?
- DOMESTIC ORDER:
- FREE SHIPPING ON ALL U.S.A ORDERS.
- DELIVERED BETWEEN 2-7 BUSINESS DAYS
- INTERNATIONAL ORDER: Canada
- FLAT RATE OF $7.00, $2 FOR ANY ADDITIONAL ITEM
- DELIVERED BETWEEN 1-2 WEEKS
- TRACKING NUMBER WILL BE PROVIDED UPON REQUEST PRIOR TO ORDER.
- INTERNATIONAL ORDER:
- FEE BASED ON THE COUNTRY OF DESTINATION, $4 FOR ANY ADDITIONAL ITEM
- DELIVERED BETWEEN 1-2 WEEKS
- TRACKING NUMBER WILL BE PROVIDED UPON REQUEST PRIOR TO ORDER.
- How do your clothes fit??
- FREE SHIPPING ON ALL U.S.A ORDERS.
- There are no colors/sizes for the item I'd like to order .
there is no drop down menu with color/size options, then the item is sold out.
- Can I get a refund or exchange my order?
Contact [email protected] before processing your return.
Due to these items being produced in limited quantities,
at times we will not be able to offer exchange.
All order made within the first 10 days of shipping date,
will be refunded in full minus the shipping fee and $3 per item for restocking fee.
Please allow 25 days to receive refund.
All sales are final after the first 10 days following shipping date.
Please make sure before finalizing your purchase that you have selected
the correct size and color of your items.Returns should be mail to: NERDY FRESH Co.
.
3010 wilshire blvd
Suite 373
Los Angeles, CA 90010- How can I carry NERDY FRESH in my store?
Please send an email to [email protected] with the following information regarding your store: •Name of store •address and phone number •brands the store currently carries •photographs of the inside and outside of the store
PLEASE NOTE
If you have a physical retail store and a web based store,
you will not be allowed to sell on the internet.We do not sell to stores who are not open yet,
In most case, if we have an affiliated store in your city, we are less likely to open another account in the same area, but feel free to inquire.
you must have an existing store that is currently open for business.- I still have questions. Who should I ask?
e-mail us through the contact us page By mail: NERDY FRESH Co 3010 wilshire blvd Suite 373 Los Angeles, CA 90010
- FAQ updated 03/11/13